290 - Facilitating Through Structure: From Gamestorming to Community Building with Dave Gray
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Cultivating Meaningful Customer Connections
This chapter delves into the significance of building authentic relationships with customers, arguing that feedback is vital for creating impactful work. It emphasizes the shift from traditional sales perceptions to viewing customer engagement as an opportunity for personal and communal growth. Additionally, the discussion touches on the struggles of defining a fulfilling creative career while advocating for a community-centric approach to creativity and collaboration.
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