Product Debt and Team Debt

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"Product debt is big and it's real and processed debt, right? So in the beginning, when you start a company, you might just get customer support through to your personal email. Add a hundred, a thousand customers, massive problem," he says. "You can't even go near your Gmail account without getting like heart palpitations, right?" He adds that companies breed their own competition by forgetting about their product. 'The users that were happy to pay the money now just have to be left with no choice'

Scaling a business is an awesome topic, cleaning up the mess and paying back the debt from scaling is not. This is a tricky thing to balance. Most entrepreneurs get it wrong. If you don't grow fast, a competitor might overtake you —but— grow too fast and you'll make a mess and accumulate too much debt for the company to get out of. Finding the perfect balance between these two extremes is an art-form that lies at the core of an entrepreneur's ability. This podcast teaches you how to think about three things: scale, mess, debt, and how they're all parts of the same "growth cycle". I share practical tips to handle these issues in your business today + share personal stories of the rollercoaster ride I've been on to date.

Full blog post here: https://www.consulting.com/channel/scale-mess-and-debt