Introduction

In the final episode for this first series, your host, Dr Natalie Lancer, and guests Wei-Ying Chen, Matti Niebelschuetz and Will Foussier discuss how coaching is changing from an organisational and technological perspective.

In this episode we discuss:

• Why coaches will never be replaced by AI and technology
• How digital technologies can make coaching accessible to more people
• The benefits and challenges that new technologies bring to coaching
• How to know whom to coach in an organisation to maximise impact
• The importance of an organisation investing in coaching the whole person rather than just their professional persona
• How to strike the balance between performance management and psychological safety
• The management and responsibility of collecting data in digital coaching
• The scale of coaching in the next ten years

In some respects, coaching is in its infancy and is being influenced by emerging technologies such as Artificial Intelligence (AI). At the same time, organisations have used coaching to adapt quickly to a rapidly changing global context which includes flexible working, greater diversity in teams and investing in individuals’ personal and professional development. Our experts are:

Wei-Ying Chen is the Founder of COACHLAB, an e-learning tool to enable organisations to embed a coaching culture. After graduating from Cambridge University, Wei started his career in management consulting. COACHLAB has since supported line managers across the globe from small startups to large multinationals with a simple tool that adds structure to conversations and helps managers ask the right questions to empower their teams. 

Matti Niebelschuetz is Managing Director and Founder of CoachHub, a platform designed to democratise coaching for employees at all career levels worldwide by offering live coaching sessions via video. CoachHub prepares managers for better leadership, team and group performance through coaching. Matti is an entrepreneur and former management consultant at McKinsey Digital with 15 years of experience in startups and creating digital businesses.

Will Foussier founded AceUp.com with the desire to help professionals at all levels realise their potential, by giving them easy access to science-based, transformational coaching delivered by experts, enabled by technology and backed by data. He is a Forbes 30U30 and Harvard alumnus with a background in social-impact investment. Will believes in driving positive change for people, organisations, and their communities.

Your host, Dr Natalie Lancer, is a Chartered Psychologist, coach and supervisor. She is the Deputy Chair and Secretary of the British Psychological Society’s Division of Coaching Psychology and an accredited member of the Association for Coaching. She is the host of this podcast series and invites you to email any comments to docp-tcppod@bps.org.uk

https://www.bps.org.uk/member-microsites/division-coaching-psychology/podcasts

© British Psychological Society 2022