18min chapter

WorkLife with Adam Grant cover image

Sarah Silverman on being wrong — and treating trolls with kindness

WorkLife with Adam Grant

CHAPTER

Humor and Empathy: Navigating Negativity

This chapter features a thought-provoking dialogue between an organizational psychologist and a comedian, where they discuss the importance of courage, compassion, and humor in dealing with difficult individuals. Through personal anecdotes, they illustrate how vulnerability and kindness can transform negative interactions into meaningful connections, particularly in online environments. The conversation emphasizes the psychological principles behind using empathy as a powerful tool against hostility, showcasing the potential for growth and understanding in our responses to adversity.

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