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Chasing the 9s (Changelog Interviews #530)
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SLOs - How Does That World Change?
It's all about transference. So we have a few customers that use SLOs and they expose those SLOs to their customers to sell them a higher availability system or higher assurance, rare ability system. Some of them even go to the point where like they will do SLOs per customer. And they will custom tailor that system to provide the performance that the customer's asking for. They're very transparently providing the data to back it up. It's just this is when we, you know, we give less nines to we give less assurances to and it's cheaper because it gets you in the door or it gets you using a product or whatever it might be.
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