Encore: Southwest vs American Airlines | Clearing the Runway | 1
Business Wars
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Inaugural Flight and a Malfunction: Southwest Airlines' Rocky Start
This chapter recounts the first flight of Southwest Airlines, detailing the experiences of a key onboard figure during an emergency caused by a malfunctioning reverse thruster. The narrative emphasizes the swift actions taken by the crew to ensure a safe landing, revealing the early challenges of the airline's operations.
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