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Bob Glazer: Build 4 Capacities for Success

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CHAPTER

How to Deal With a Crisis on Vacation

People on the org chart who sit below you, they feel a need to respond to you. I years ago started using to clean out my email on Saturday mornings. The other huge thing an organization can do is get focused on outcomes. Stop measuring people's inputs or hours as a metric of success because people can work really hard but not on the right thing.

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