19min chapter

"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy cover image

E11: CFO Whisperer Jim Cook of Netflix, Intuit, & Mozilla: "Stop Trying To Be Precise"

"Turpentine Finance" with Sasha Orloff | Startup Finance, Leadership, CFO Strategy

CHAPTER

Importance of Customer Focus and Monetization Timing for Startups

The chapter delves into the early days of Netflix and its emphasis on providing a superior customer experience to outperform competitors like Blockbuster. It discusses the strategic approach of prioritizing customer satisfaction over immediate profitability, drawing insights from successful companies like Google and Twitter. The chapter also covers hiring strategies for fast-growing startups, importance of CFO roles at different company stages, and interview questions for hiring a CFO in Series C companies.

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