3min chapter

The Bootstrapped Founder cover image

164: Damon Chen — Building a $400k/year SaaS

The Bootstrapped Founder

CHAPTER

Build a Good Business - You Don't Just Care About Your Customer Service

I admire the fact that you prioritize your child over customer service, because that goes against all of hustle culture and grind set. I think it's just so nice to hear a successful founder say they said no to a customer. It's just something you don't really hear every day. You need to be healthy and whole to be able to give people that are your customers, good service and to provide a good business,. A good product and a good business, right? So I really admire what you're doing there. And I just love that.

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