Secret Leaders with Dan Murray-Serter & Chris Donnelly  cover image

Learn the art of negotiation with Chris Voss, FBI’s former chief international hostage and kidnapping negotiator, and author of Never Split the Difference

Secret Leaders with Dan Murray-Serter & Chris Donnelly

CHAPTER

Navigating Interactions with Perceived 'Crazy' Individuals through Predictable Patterns

Exploring predictable patterns in individuals often labeled as 'crazy', using examples like Donald Trump to showcase the importance of understanding and applying emotional intelligence tools for successful interactions.

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