5min chapter

Ken's Nearest Neighbors  cover image

Leaving Google and BCG to Start Their Own Data Firm (Gleb Drobkov & Mike Dezube) - KNN Ep. 162

Ken's Nearest Neighbors

CHAPTER

How to Reach Out to People After Hurricanes

The way that people get to a solution doesn't necessarily have to be the only way to reach what they want. A good consultant is not just answering the mail but meeting the need which are two very different things and I think it's important to find out exactly what someone wants before you can help them solve their problem. "You know my questions how do you get to some of those needs that are not articulated ask more questions about the problem" says John Defterios, an expert on disaster recovery in New York City.

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