3min chapter

Make It Happen Mondays - B2B Sales Talk with John Barrows cover image

Chris Voss: Interview with a Master Negotiator

Make It Happen Mondays - B2B Sales Talk with John Barrows

CHAPTER

The Differences Between Hostage Negotiations and Business Negotiations

Hostage negotiations are generally calmer. Business people have far more stories of people screaming at him, yelling at him and trying to destroy negotiations than any of the hostage negotiators I ever worked with did. "I get my point across much quicker. I can get it into your brain," he says.

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