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EP 63 | Jay Nathan & Jeff Breunsbach (Customer Imperative) How to set up Customer Success for churn shattering results.

CHURN FM

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The Good and the Bad of Working Together at Customer Imperative

Jay and Jeff are managing partners of customer imperative, a purpose driven company focus on customer centric revenue growth for software as a service, software and technology businesses. They both have long standing careers in customer success, holding director of VP and SPP roles at companies like Blackboard, People, Metas, Snag, Level Wing and more. And they also have a special episode of the show, which is a short story of the company's infrastructure and implement best in class customer success practices that drive growth for these companies.

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