Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast cover image

The Viagra for Lifeless B2B Messaging: How to Keep Your Clients Satisfied & Coming Back for More

Everyone Hates Marketers | No-BS Marketing & Brand Strategy Podcast

00:00

The Importance of Voice of Customer Research

The first step was looking internally, right? It was just evaluating from us. The next two steps are about like externally kind of going out and validating in the market. Step two is find out what your customers are saying, right? So this is a really important step. There's this quote that I love from Robert Colle. When you're trying to sell, you need to join the conversation in the customers mind.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app