Caught Off Guard? The Secret to Bouncing Back in Tough Negotiations
Negotiate Anything
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Navigating Surprises in Negotiation
This chapter focuses on managing unexpected challenges in negotiations by employing techniques to maintain composure and confidence. It explores the neuroscience behind surprise, detailing how emotional responses can impair strategic thinking, and emphasizes emotional awareness and cognitive reframing to enhance performance. Additionally, the discussion highlights the naturalness of stress responses, encouraging listeners to accept and manage their emotions more effectively during high-pressure situations.
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