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An inside look at the system that will outlast Bezos—Bill Carr & Colin Bryar on lessons from Amazon

In Depth

CHAPTER

The Importance of Diving Deep and Controllable Input Metrics

This chapter explores the significance of diving deep and staying connected to the details of the business as a leader in Amazon. It also highlights the difference between input and output metrics and emphasizes the importance of constantly evaluating and devising new metrics to improve operations.

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