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An inside look at the system that will outlast Bezos—Bill Carr & Colin Bryar on lessons from Amazon

In Depth

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The Importance of Diving Deep and Controllable Input Metrics

This chapter explores the significance of diving deep and staying connected to the details of the business as a leader in Amazon. It also highlights the difference between input and output metrics and emphasizes the importance of constantly evaluating and devising new metrics to improve operations.

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