24min chapter

Wisdom From The Top with Guy Raz cover image

Cultivating a Culture of Candor: Kim Scott

Wisdom From The Top with Guy Raz

CHAPTER

The Consequences of Ruinous Empathy

The speaker shares a personal experience of not providing candid feedback to an underperforming employee named Bob, highlighting the negative consequences of ruinous empathy. They discuss how fear of hurting others' feelings or damaging their reputation can hinder effective management. This chapter emphasizes the importance of providing honest feedback and the potential consequences of avoiding it.

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