2min chapter

Big Questions with Cal Fussman cover image

Andy Slavitt: Preventing Breakdowns In Your Healthcare

Big Questions with Cal Fussman

CHAPTER

How to Make Health Care Work for You

In defence of the a c a was almost entirely about stories. There were a hundred and 30 million people with preexisting conditions who were helped to understand that that pre existing condition would cause them not to be able to get coverage. The right way to do it is to take people through the journeyn where they are, to actually listen to them. If you're in the zone where people want to shoot down every little element of your idea, you've lost already. You got to capture people how they really approach the world. They care about people who are doing their best to make it work, not people who are perfect.

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