20min chapter

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Digiday Podcast at Cannes: Why Hilton CMO Mark Weinstein says the 'hot air' AI hype cycle isn't over yet

The Digiday Podcast

CHAPTER

Maximizing Data for Personalized Customer Experiences and Value Creation

The chapter explores how data capabilities have evolved to enhance customer experiences, emphasizing the use of first-party data and customer insights for tailored products and services. It highlights the significance of data partnerships in creating value for customers and prioritizing the customer journey over advertising.

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