Banking Transformed with Jim Marous cover image

Enhancing Customer Experiences Through Collaboration

Banking Transformed with Jim Marous

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The Importance of Understanding Your Client's Needs

Banker: It has to start with the client and truly understanding what, again, back to purpose, mission, client-based products. "We have a set of unique insights to help our clients in a way that we can be a strategic advisor," he says. The bank is laser focused on ensuring it understands every single client - whether they're banks or credit unions.

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