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Henry Mintzberg - Bedtime Stories for Managers

The Innovation Show

CHAPTER

Embracing Anomalies: The Importance of Integrative Thinking in Management

This chapter explores the pitfalls of excessive reliance on metrics in organizational management, highlighting how they can obscure valuable insights from anomalies and outliers. It emphasizes the importance of integrating different sectors within an organization, using the metaphor of 'organizing like a cow' to illustrate a more holistic approach to management.

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