Creating Joy Through Design

Today’s show: Jason interviews Rahul Vohra, CEO and founder of Superhuman, and Vlad Tenev, CEO and co-founder of Robinhood. This is a packed episode featuring founder tips, fun stories about how Superhuman and Robinhood got their start and much more!

Timestamps:

(0:00) Episode teaser(2:13) Product market fit and founder journeys(3:25) Jason's investment in Superhuman and market positioning(5:14) AI's role and features in Superhuman(10:25) Lemon.io. Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist(14:37) Targeting users and competitive advantages(22:23) Evolution and new features of Superhuman

(20:52) Northwest Registered Agent. Get more privacy, more options, and more done—visit northwestregisteredagent.com/twist today!

(24:37) Tackling spam with Superhuman's AI

(27:05) Custom auto labels and email classification

(29:47) Vapi. Go to Vapi.ai and use code Twist200 to get $200 in credits

(32:03) Superhuman's auto reminders and drafts

(34:14) Vlad Tenev and the origins of Robinhood

(39:31) Product design philosophies of Robinhood and Superhuman

(49:29) Scaling design principles and investment decisions(

52:31) Subjectivity in product design

(55:14) Customer feedback in product development

(1:00:00) Superhuman's subscription model and customer acquisition

(1:05:11) PR strategies and news hijacking

(1:12:06) Investment experiences with Robinhood

(1:13:35) Navigating company valuation fluctuations

(1:15:03) Influences on Vlad Tenev and new Robinhood desktop product

(1:22:02) Company resilience and employee reorganization

(1:25:52) Crypto regulation and startup mentality

(1:30:05) Investment trends among Robinhood users

(1:31:12) Retail benefits for startups and capital raising challenges

(1:34:04) Accreditation for private investing and solutions

Subscribe to the TWiST500 newsletter: https://ticker.thisweekinstartups.com

Check out the TWIST500: https://www.twist500.com

Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

Links from this episode:

Check out Superhuman: https://superhuman.com/

Check out Superhuman’s blog post that details all of the new features Rahul went over in the demo: https://blog.superhuman.com/the-next-superhuman-ai/. 

Check out Robinhood Legend: https://robinhood.com/us/en/legend/

Article “How Superhuman Built an Engine to Find Product Market Fit”: https://review.firstround.com/how-superhuman-built-an-engine-to-find-product-market-fit/

Check out Rick Rubin’s book: https://www.amazon.ca/Creative-Act-Way-Being/dp/0593652886

Article on Bezos and Washington Post: https://www.newsweek.com/bezos-makes-big-change-washington-post-opinion-focus-endorsed-musk-2036618

Media Bias Chart: https://www.allsides.com/media-bias/media-bias-chart

Check out “Working Backwards” book about Amazon insights: https://www.amazon.ca/Working-Backwards-Insights-Stories-Secrets/dp/1250267595

Check out Rahul’s article on acquisition: https://www.linkedin.com/pulse/rip-mailbox-founders-how-stop-worrying-love-being-acquired-vohra/

Follow Rahul:

X: https://x.com/rahulvohra

LinkedIn: https://www.linkedin.com/in/rahulvohra/

Follow Vlad:

X: https://x.com/vladtenev

LinkedIn: https://www.linkedin.com/in/vlad-tenev-7037591b/

Follow Jason:

X: https://twitter.com/Jason

LinkedIn: https://www.linkedin.com/in/jasoncalacanis

Thank you to our partners:

(10:25) Lemon.io. Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

(20:52) Northwest Registered Agent. Get more privacy, more options, and more done—visit northwestregisteredagent.com/twist today!

(29:47) Vapi. Go to Vapi.ai and use code Twist200 to get $200 in credits