How Do You Control Amazon Beauty?

While emerging from a decade dominated by sans-serif typeface and millennial pink, it may be hard to remember a time when an ode to simplicity could make a brand stand out. But when Malin+Goetz, a natural apothecary beauty brand, was founded in 2004, its “less is more” approach at a time when the market was about “more and more” initiated the brand’s journey. 

“We came at it from a minimalist, different direction, not only in our packaging and design, but also in our formulations and the protocols,” said Matthew Malin, Malin+Goetz co-founder, on the latest Glossy Beauty Podcast. “Nobody was doing unisex [in beauty] at that time."

Eighteen years later, in a Covid-19 riddled world, Malin+Goetz has once again proven that it's not afraid to take the road less traveled. In this case, that's meant opening a retail location in Williamsburg, after the beauty industry saw a wave of door closures. 

“If a store doesn't have something special, which includes beautiful design, wonderful brands and products, and great service, it's going to be challenging in the post-Covid world,” said Andrew Goetz, Malin+Goetz co-founder (and Malin’s partner) on the podcast. 

And while the new normal, and how brands respond, may be uncharted territory, Malin+Goetz expects to take a multifaceted approach in its appeal to the consumer. The brand’s brick-and-mortar stores, luxury hospitality partners and e-commerce play via its own site and Amazon “are all important aspects of how to be a successful brand,” said Goetz. “Being able to support that customer through those different channels is critical.”