Etsy Seller Success: Tips for Starting, Growing and Scaling Your Etsy and E-Commerce Shop cover image

Etsy CUSTOMERS FROM HELL and How to Avoid Them and How to Handle Rude Customers

Etsy Seller Success: Tips for Starting, Growing and Scaling Your Etsy and E-Commerce Shop

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Introduction

Dylan has been in business on Etsy for over six years and he's had his fair share of nightmare customer stories. Red flag number one is when you get a message from a customer who says, Hi Dylan, I saw this from another shop and it was $500 but I'm really on a budget. Could you do it for 50? My suggestion is to respond to a customer by saying, Wow Sarah, that is really beautiful and we would love to make that for you. But due to the high quality of our materials and the cost of our time we aren't doing discounts right now.

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