2min chapter

This Week in Startups cover image

Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

This Week in Startups

CHAPTER

China's Shift and Importance of Customer Service in Startups

The chapter explores China's deviation from a predicted path towards democracy influenced by ideology, focusing on US companies like Apple and Microsoft's collaboration with local partners for cloud services. It also discusses the significance of exceptional customer service in startups, highlighting Zendesk as a platform for providing outstanding support experiences.

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