8min chapter

MTM Travel - The Fun Side of Points & Travel! cover image

Wild Marriott Indifference, Memories & The Dividends of Travel & Previewing Rio Carnival

MTM Travel - The Fun Side of Points & Travel!

CHAPTER

Valentine's Day Misadventures

This chapter recounts a couple's humorous yet frustrating experience at a Marriott hotel in San Antonio on Valentine's Day, highlighting a mix-up with a complimentary bottle of champagne and strawberries. The narrative explores the absurdities of hotel policies and customer service mismanagement, culminating in an unexpected resolution involving hotel points. The speakers also reflect on the importance of effective management in enhancing the guest experience and draw parallels to service issues encountered in other contexts.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode