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Amazon's transformation, Peloton's mistakes, VC market downturn & more with Ben Gilbert | E1582
This Week in Startups
Is There a McDonald's With Zero Cashiers?
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It depends what you consider fast food I order McDonald's like once a year but I order like Chipotle once a week and is fast casual fast food does that count fast casual is not fast. Panera bread was like enough with the cashiers complaining we're putting it all in and we're putting managers on the floor to walk people through it. After like 60 days of doing this they didn't have to have anybody on the floor training anybody because all the regulars knew how to do it. And then the regulars. We show the person next to them how to do It if they didn't know it was a pretty interesting phenomenon but that I think this window thing the touch screen will pull it
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