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Catherine Alman MacDonagh | Lean Six Sigma for Lawyers

Walchet Talks

CHAPTER

Change Management

I feel like sometimes that's more important than other individual certifications. Any sort of change you need to know, how do I introduce it? How do I get the buying of different stakeholders? Because the best of suggestions can fall flat if you don't get the change management right. We combine process improvement and project management. There's no point in being excellent at managing a terrible process. No way in having a great process if there's no one to manage it well.

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