The chapter explores the critical importance of clarifying expectations in project management to prevent failure. It delves into a case study where unclarified expectations led to significant setbacks and emotional toll on the team. Emphasizing the need for clear communication, the chapter discusses effective question-asking strategies, the role of leadership in project success, and the key behaviors of high-trust leaders.
Kory Kogon offers her practical guide for effective project management–even when you’re not the official project manager.
— YOU’LL LEARN —
1) Why most projects fail
2) Key questions to ask before starting any project
3) The five behaviors of successful unofficial project managers
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— ABOUT KORY —
Kory Kogon is FranklinCovey’s vice president of Content and Senior Consultant. She is the Wall Street Journal bestselling co-author of The 5 Choices: The Path to Extraordinary Productivity, and has appeared as an expert on TODAY, MSNBC’s Your Business, Forbes.com, Inc.com, and on FastCompany.com.
She is also one of the authors of the following FranklinCovey work sessions: The 5 Choices to Extraordinary Productivity®, Project Management Essentials for the Unofficial Project Manager™, and Presentation Advantage®. Kory brings more than 25 years of business expertise, from frontline positions to an executive team member.
• Book: Project Management for the Unofficial Project Manager: A FranklinCovey Title
• Website: FranklinCovey.com
— RESOURCES MENTIONED IN THE SHOW —
• Book: Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain
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