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#42 One From Many: VISA and the Rise of Chaordic Organization

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What Is the Biggest Loss of a Card Issuer?

"I was deeply convinced that there could and should be many card systems within the consumer banking industry," he says. "Having come from a relatively poor family, I knew that the economic power of ordinary people arises from freedom of choice ... It led me to a strong belief that they would be best served if there were many competing card systems." He argues against letting NBI visa merge with its main competitor's master charge.

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