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EP #106 - Jeremias Meier: Spinning A Product Out Of A Service Business

Swisspreneur Show

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How to Build a Cloud Solution for Small Businesses

It was quite a learning process. We were probably the first ones offering seamless bank account reconciliation and this kind of automat data exchange to two small businesses. So thatthe building the first interface took quite a time. And because also, if something isn't working, where's the problem? so you also need to learn how to debock em together. The worst thing for the client is if he calls the bank, the banks told told him, now, it's not our problem. Then the client is just, thank you, lo othing exactly. But when you have all these connections,. How do you make sure they support the customer needs? Amtthe support the customer needs?"

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