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Ep 444: Driving More Client Referrals In The First 100 Days By Crafting An Exceptional Onboarding Experience with Libby Greiwe

Financial Advisor Success

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Streamlining Client Onboarding

This chapter explores the critical role of a frictionless client experience by drawing parallels between traditional taxi services and modern ride-sharing platforms like Uber. It emphasizes the importance of a well-structured onboarding process that addresses client emotions and fosters trust during the initial 100 days post-signing. Strategies such as personalized touches and intentional touchpoints are discussed to enhance client satisfaction and increase referrals early in the advisory relationship.

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