Matt Tucker, CEO, Tock
The Simmer
Navigating Restaurant Reservation Platforms
This chapter examines the competitive landscape of restaurant reservation systems, particularly focusing on platforms like OpenTable and Resi. It discusses strategic decisions impacting restaurant visibility and user engagement, as well as the evolution of these services in response to consumer behavior. The dialogue also highlights the challenges faced by platforms like Tock in balancing flexibility with the operational needs of restaurants.
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