109: NOprah's Book Club
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Engaging Casino Dealers: A Competitive Approach
This chapter features a lively discussion about optimizing poker dealer training through creative and competitive methods. The speakers talk with a listener from a casino about the challenges of training with play money and brainstorm innovative ideas like tournaments and humorous rankings to enhance dealer engagement. The conversation emphasizes the benefits of fostering a serious yet playful atmosphere to improve the overall gaming experience for both dealers and players.
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