Rick Steves: I'm not going to make someone go somewhere else. So you're removing barriers for them to go use your system. That actually makes a huge difference. And that is a big thing. No one's going to let you plug into their CRM or some of their other systems. Well, they may, but that's much harder left. You picked two things by picking Slack and teams hosted less risky where you can plug in. In all likelihood, the IT department who's worried about what they have to maintain doesn't have to worry about you breaking their stuff. And then the browser plugin takes care of the rest.
Enterprise Knowledge COO Joe Hilger speaks with Rick Nucci, Co-Founder and CEO of Guru. Guru is an all-in-one tool that keeps your team connected and puts all of the information they need in one place, going beyond your average knowledge base. Guru just released Assist, their new generative AI writing assistant that will help users instantly summarize, refine, and improve their knowledge in Guru. This complements their other recent release, Answers, which enables you to connect your company’s apps to Guru and access information instantly.
In this conversation, Joe and Rick talk about the benefits of Guru, how it can help an organization improve their knowledge management, and how generative AI works in the industry.
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