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25. Making Your Business the Standout in Your Marketplace and Being Grateful for Those in Your Life

ISI Brotherhood Podcast

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How to Be Better Prepared in a Small Environment

"We don't know how or what to say to that individual because we're not prepared," he says. "As leaders, it's our responsibility to get individuals to a place to where they're able to step up into that next role" If an employee isn't happy and doesn't have the tools, the right tools to do the right job, it impacts the customer,. Sometimes it takes a lifetime to win a customer, especially big customers. It takes seconds to lose them.

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