If you're doing your job right, everybody should be already doing KM. It's how do we connect to each other? And I think the pandemic has underlined that,. How do we connect? For many organizations, and I fall into this camp, that's where you see the greatest value from a KM program is when everything is connected.
Enterprise Knowledge CEO Zach Wahl speaks with Bill Balko, former Chief Knowledge Officer at Defense Information Systems Agency (DISA). DISA, a Department of Defense combat support agency, provides information technology and communications support to any individual or system contributing to the defense of the United States.
Bill, who has been at DISA since 2007, discusses the importance of fostering knowledge management within the government and between government organizations, and speaks about embedding knowledge capture into the work people do every day in order to achieve the "Holy Grail of knowledge management, data management, organizational management, and workforce development: all of that working in concert."
Note: The views expressed by guests are their own, and do not necessarily reflect the views of their organization.
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