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3min chapter
Episode 152 | How KPI Strategies Drive Success With Ron Baker
The Abundant Accountant: Leads, Sales & Business Growth for Accounting, Tax and Bookkeeping Professionals
Measuring Customer Experience: Simplifying Communication and Enhancing Value
This chapter explores the importance of measuring customer experiences in professional services, with a focus on accounting. It highlights the need for simplifying communication, using customer effort scores, and fostering valuable interactions to boost client loyalty and referrals.
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Discover
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