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The Power of Emotions in Negotiations: Unleashing Success with Dr. Ali O'Malley

Negotiate Anything

00:00

The Importance of Affect Labeling

Kwame: If I'm feeling this, it's likely that somebody else is feeling it. We need to signal how we're working to change so that that cascades through our organizations. That accountability is really important. And a lot of times people can see us better than we can see ourselves because there are times where I think, oh yeah, I'm feeling a little bit stressed. It's okay, quammy, bottle it up. You're not fooling anybody. Kwame: Before you go, give the listeners one simple action item they can do tomorrow at work.

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