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Retail Fraud & Loss Prevention in Data, Brick-and-Mortar and Beyond - with Chris Nelson of Gap Inc.
The AI in Business Podcast
How to Strike a Better Balance Between the Best of the Worst and the Worst of the Best
I want to talk more generally just for our last question. We've spent a lot of time talking about, you know, I guess the supervillains, the worst of the worst. What are your best recommendations, best strategies for retail leaders to strike a better balance between making exceptions for good customers who aren't great?
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