2min chapter

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Jake Taylor — Getting Better at Decision Making (EP.96)

Infinite Loops

CHAPTER

The Problem of Capital T Truths in a Business Environment

Every decision should be made as close to the source capital t truth that exists in reality. The whole point of a business is to delight the customer, he says. "The more that we can tie that feeback loop closer to the person and making real decisions on the front lines, the better chance we have"

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