EP 127 | Jeff Heckler - How Pipedrive built a Customer Success team at scale that helped drastically decrease churn
CHURN FM
00:00
Introduction
This week we talk to jeff heckler, global head of customers success at pipe drive. We hear how the world's fosters grant companies are tackling churn an using retention to feel they grow. Tere's episode is sponsed by avryo, a collaborative insides platform built directly into your work flow with the browser extension and web abrio.
Transcript
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