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Modern Software Engineering (Ship It! #71)
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The Impact of Software Development on the Business
If we want to target our development and optimise, you now, steer it in the direction of doing things that are useful. We need to be a bit smarter than that. There's great data, and has been for years, about the proportion of features in commercial softwar that are ever used by by users. And guess what? Figuring that out is really hard, which is why most people will not even try it's just too hard. But it's worth it.
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