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Negotiation

BBC Inside Science

00:00

How to Resolve a Chestnut Tree Disput

"This has got very out of hand over this whole chestnut tree situation. Can we have a sit down and have a chat and a cup of tea?" "I think I would like to suggest a resolution directly to them," says the character Sonny. Research shows that talking about weather can be effective in building rapport, which is a big base for fruitful negotiation.

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