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11min chapter
Commodity and High-End Financial Services Customer Relationships - with Kit Cox of Enate
AI in Financial Services Podcast
AI-Driven Customer Engagement in Finance
This chapter explores how AI enhances customer engagement during crucial purchase moments in the financial services sector. It emphasizes using real-time analysis of customer sentiment and historical data to craft personalized interactions and improve productivity. Furthermore, it discusses the importance of emotional intelligence in customer interactions and how AI can support financial advisors while streamlining operations.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode