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Personalization and Tribal Knowledge in AI Adoption
The chapter explores the importance of incorporating tribal knowledge and personalizing AI systems for effective decision-making and problem-solving. It discusses the challenges of gaining subject matter expert buy-in for AI adoption, highlighting the need to showcase how AI can enhance work life rather than replace expertise. Furthermore, it delves into the organizational transformation brought about by AI, emphasizing the shift towards more artisanal work and changing dynamics in hiring practices.