The 5 Lies of Corporate Culture with Ginger Hardage, Part 2
Andy Stanley Leadership Podcast
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How Did Southwest Airlines Give Flight Attendants Extra Leeway?
Spark: Southwest is an organization that doesn't take itself too seriously. "You didn't have to be a funny person to be hired," Spark says of the company's values. The flight attendants are able to deliver basic information, but they're able to do it with a sense of humor, he adds.
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