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Joe Moglia on the State of the Brokerage Industry

The Compound and Friends

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The Evolution of Brokerage Services and Industry Dynamics

The chapter explores the transformation of brokerage services, emphasizing the shift towards exceptional customer service over pricing. It delves into significant deals, strategic decisions, and the impact of commission-free trading on the industry landscape. Discussions on the adoption of zero commissions, the role of AI in the industry, and the rise of ETFs provide insights into the future trajectory of brokerage services.

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