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Fighting Fires in B2B Product Management (with Rich Mironov, Product Consultant & author ”The Art of Product Management”)

One Knight in Product

CHAPTER

Are There Some Companies That Are Just So Lost Causes That You Don't Even Try?

The majority of companies that are really professional services or bespoke engineering companies can never be able to turn themselves into product companies. Almost everything they're doing is built and optimized around keeping a bunch of engineers busy billing for their time, trolling for whatever the customers want next. The idea that we're simply going to put some new check list in place, or a business case, or, you know, we're going to have a work flow that has somebody look at this thing, no. Every time it comes back to the executive team, their reflex is to say, oh, great, a 260 thousand year odeal sure, say yes and then give it to whoever has to figure out what

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