There was a lot of tension between Walmart's e-commerce team and the department that handled physical stores. Jeff Bezos felt very strongly about consumer obsession, which was a Sam Walton thing too. And I think that those are just some of the ways that we saw over time the founders DNA affect the companies in both positive and negative ways.
Mary Long caught up with Jason Del Rey, author of “Winner Sells All: Amazon, Walmart, and the Battle for Our Wallets.”
- How Amazon often beat Walmart’s low-price guarantee. - The incentives that slowed down Walmart’s e-commerce rollout. - Why WalMart was hesitant about creating a loyalty program. - Amazon and Walmart’s push into healthcare.
Companies discussed: AMZN, WMT
Host: Mary Long Guest: Jason Del Rey Producer: Ricky Mulvey Engineers: Dan Boyd, Rick Engdahl
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